Privacy Policy

Last updated: July 2025

PortableAirConditioner.uk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our tools and services.

1. Information We Collect

1.1 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • Browser type and version
  • Operating system
  • IP address (anonymized)
  • Pages visited and time spent on each page
  • Referring website
  • Device information (screen size, device type)

1.2 Voluntarily Provided Information

We may collect information you voluntarily provide, such as:

  • Contact information when you reach out to us
  • Feedback or comments you submit
  • Newsletter subscription information
  • Calculator input data (room size, electricity rates) for BTU and energy cost calculations

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

2. How We Use Your Information

We use the collected information for:

  • Providing and improving our website services
  • Operating our BTU calculator, energy cost calculator, and sound meter tools
  • Analyzing website usage and performance
  • Responding to your inquiries and providing customer support
  • Sending newsletters (only if you subscribe)
  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

3.1 Service Providers

We work with third-party service providers who assist us in operating our website:

  • Google Analytics: For website analytics (data is anonymized)
  • Hosting providers: For website hosting and performance
  • Email service providers: For newsletter delivery (if subscribed)

3.2 Affiliate Partners

When you click on product links, you may be directed to retail partners like Amazon, Currys, or Argos. These sites have their own privacy policies.

3.3 Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

5.1 UK/EU Residents (GDPR)

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

5.2 Managing Cookies

You can control cookies through your browser settings:

  • Block all cookies
  • Delete existing cookies
  • Receive notifications before cookies are stored

6. Data Retention

We retain information only as long as necessary for the purposes outlined in this policy:

  • Analytics data: Up to 26 months
  • Contact inquiries: Up to 3 years
  • Newsletter subscriptions: Until you unsubscribe

7. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

8. International Data Transfers

If you're outside the UK, your information may be transferred to and processed in the UK. We ensure appropriate safeguards are in place for such transfers.

9. Third-Party Links

Our website contains links to third-party websites (retailers, manufacturers). We are not responsible for their privacy practices. Please review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last modified" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: support@portableairconditioner.uk

For specific requests regarding your personal data, please include:

  • Your full name
  • Email address used on our site
  • Specific nature of your request
  • Any relevant details to help us locate your information

This privacy policy is designed to comply with UK GDPR, EU GDPR, and other applicable data protection laws.